Ordering and Delivery
Here’s a clear summary of your order policies:
Order Processing & Payments
- Processing Time: Orders are processed and shipped within 1-2 business days.
- Payments: Secure payments can be made online. A confirmation email will be sent upon successful payment.
Delivery
- Free Shipping: Available within England.
- Delivery Time: Orders typically arrive within 3-5 business days, depending on the destination.
Return Policy
- Return Period: Items can be returned within 14 days of receipt if in original condition.
- Exclusions: Sale items are non-returnable.
- Return Costs: Customers are responsible for return shipping unless the return is due to an error on our part.
Customer Support
For questions or issues, contact our customer service team—we’re here to assist!