Exchanges and Returns

14-Day Return Policy

We offer a 14-day return policy, granting you 14 days after receiving your item to request a return.

Eligibility Criteria

We only offer refunds for damaged items. If your item arrives damaged, please contact us immediately with photographic evidence of the damage within 14 days of receiving the item.

Return Questions

Should you have any queries regarding returns, please don't hesitate to reach out to us at support@dragodrop.com. We strive to respond to refund requests within 3-5 business days.

Additional Policy Items

For items purchased, customers are responsible for shipping the item back to us at their own cost sale item's cant be returnt.